Privacy Policy

Last Updated: 1st October 2026

ChrysArte respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, and the choices available to you when you interact with ChrysArte through our website, forms, newsletter, WhatsApp, social-media channels, exhibitions, residencies, submissions, purchases, appointments and other services.

In this Policy, “ChrysArte,” “we,” “us,” or “our” refers to ChrysArt - Art Platform, operating under the name ChrysArte.

1. Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

This may include:

  • name;

  • email address;

  • telephone or WhatsApp number;

  • postal or billing address;

  • country and city;

  • professional information;

  • artist biography and CV;

  • portfolio and artwork information;

  • website and social-media links;

  • exhibition and residency history;

  • information contained in applications or submissions;

  • artwork acquisition or commission requirements;

  • appointment information;

  • partnership or collaboration information;

  • payment and transaction information where applicable; and

  • any other information you voluntarily provide.

Please avoid submitting information that is unnecessary for your enquiry or application.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the website configuration and services we use. When you visit the ChrysArte website, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and information relating to cookies or similar technologies. We may also collect information about the pages you view, how you navigate and interact with the website, and the website or search terms that referred you to us.

This may include:

  • IP address;

  • browser and device type;

  • operating system;

  • approximate location derived from technical information;

  • pages visited;

  • referring website;

  • date and time of visits;

  • interaction with website features; and

  • technical information relating to website performance and security.

2. How We Use Information

We may use personal information to:

  • respond to enquiries;

  • provide requested services;

  • process artwork enquiries and acquisitions;

  • arrange appointments;

  • communicate with artists;

  • assess residency and programme applications;

  • administer exhibitions;

  • manage partnerships and collaborations;

  • facilitate commissions;

  • provide art advisory or consultancy services;

  • communicate programme information;

  • send newsletters and marketing communications where permitted;

  • administer events and activities;

  • process or facilitate payments;

  • arrange shipping or delivery where applicable;

  • maintain records;

  • improve the website and services;

  • prevent fraud, misuse and security incidents;

  • comply with legal obligations; and

  • protect our rights, property and users.

We will seek to use information only for purposes reasonably connected to the interaction in which it was provided, unless another use is permitted or required by applicable law. We may also use automatically collected information to help identify potential security issues, misuse or abuse of the website, and to understand website traffic and usage patterns. Where possible, statistical information is used in an aggregated or anonymised form and is not intended to identify individual users. You may browse much of the ChrysArte website without directly providing personal information. However, certain features and services, such as submitting an enquiry, applying for a residency, submitting an artist portfolio, making an appointment or subscribing to our newsletter, may require you to provide personal information.

3. Marketing Communications

If you subscribe to our newsletter or otherwise opt in to marketing communications, we may contact you about ChrysArte exhibitions, artists, residencies, open calls, artworks, events, partnerships, projects and related developments.

You may unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting us.

Unsubscribing from marketing communications will not necessarily stop essential communications relating to an enquiry, application, purchase, appointment, residency or other active engagement.

4. Artist Submissions & Applications

When you submit a portfolio, CV, artwork information, residency application, proposal or similar material, we use the information to evaluate and administer the relevant opportunity.

Submission information may be accessed by members of the ChrysArte team and, where necessary, by relevant curators, programme partners, selection panels or service providers involved in administering the opportunity.

We will not sell artist submissions or personal information to third parties.

Where an opportunity is operated jointly with a partner organization, relevant information may be shared with that partner where necessary for selection, administration or delivery of the programme. The applicable programme information will identify material third-party involvement where appropriate.

5. Artwork & Acquisition Information

If you enquire about or acquire an artwork, we may collect information necessary to process the enquiry or transaction.

This may include contact details, billing information, delivery information, artwork preferences and transaction records.

Where necessary, relevant information may be shared with payment providers, shipping companies, insurers, customs agents or other service providers involved in completing the transaction.

6. Residency Information

Residency applications and participation may require additional information, depending on the programme.

This may include:

  • professional background;

  • portfolio;

  • CV;

  • travel information;

  • nationality or country of residence;

  • passport or identification information where required for travel or visa arrangements;

  • emergency contact information;

  • accommodation requirements;

  • dietary information where voluntarily provided; and

  • other information necessary to administer the programme.

Sensitive information should only be provided where specifically requested or genuinely necessary.

Where a residency is operated with a partner, relevant participant information may be shared with the partner to administer the programme.

7. Appointments & Enquiries

Information submitted through appointment requests, contact forms, WhatsApp or other communication channels may be used to understand your enquiry, prepare for your visit and communicate with you.

We may retain relevant correspondence where reasonably necessary for record-keeping, service delivery, security or dispute resolution.

8. Partnerships & Professional Engagements

Where you contact ChrysArte regarding a partnership, institutional collaboration, project, commission or professional engagement, we may retain information relating to the organization, project and individuals involved.

This information is used to evaluate, develop and administer the proposed engagement.

9. Cookies & Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

  • keeping the website functioning;

  • remembering preferences;

  • understanding website usage;

  • improving performance;

  • measuring engagement; and

  • supporting security.

The specific cookies used may change as our website and third-party services change.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. Analytics

We may use analytics services to understand how visitors use our website and to identify technical or content improvements.

Depending on the services configured on the website, analytics providers may process technical information such as IP address, device information, pages visited and interaction data.

Third-party analytics providers operate under their own privacy policies and terms.

11. WhatsApp & Social Media

ChrysArte may provide direct communication through WhatsApp and maintain social-media profiles.

If you contact us through WhatsApp, Instagram, Facebook or another platform, the information you provide is also subject to the privacy policy and terms of that platform.

We do not control how third-party platforms independently process information once it is submitted directly to them.

You should avoid sending sensitive personal information through social media or messaging platforms unless it is necessary and appropriate to do so.

12. Payment Information

Where online payments are available, payment processing may be handled by third-party payment providers.

ChrysArte may receive transaction information necessary to confirm or administer a payment, but payment-card information may be processed directly by the relevant payment provider.

We do not intentionally request or store complete payment-card numbers through ordinary website forms.

13. When We Share Information

We may share personal information with:

  • ChrysArte team members and authorised representatives;

  • artists, where necessary to fulfil an enquiry or engagement;

  • residency and exhibition partners;

  • curators and selection panels;

  • payment providers;

  • shipping and logistics providers;

  • insurers;

  • technology and hosting providers;

  • website and analytics providers;

  • professional advisers;

  • legal or regulatory authorities where required; and

  • other service providers where reasonably necessary to provide a requested service.

We do not sell personal information as a business practice.

We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

We may disclose personal information where required or permitted by applicable law, regulation or legal process, or where reasonably necessary to protect our rights, property, users, website, or the safety of any person, or to detect, prevent or investigate fraud, abuse or other unlawful activity.

14. International Transfers

Because ChrysArte may work with international artists, collectors, institutions, residency partners and service providers, personal information may sometimes be processed or stored outside Pakistan.

Where information is transferred internationally, we will take reasonable steps to use appropriate contractual, technical or organisational safeguards where required.

Third-party service providers may independently process information in countries where they operate.

15. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to:

  • provide a requested service;

  • administer an application or programme;

  • maintain business and transaction records;

  • comply with legal obligations;

  • resolve disputes;

  • enforce agreements; or

  • protect our legitimate business interests.

Retention periods may differ depending on the nature of the information.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to legal or operational requirements.

16. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

You should take appropriate care when sharing information online and should not send passwords, financial credentials or unnecessary sensitive information through ordinary contact forms or email.

17. Your Choices & Rights

Depending on the applicable law and circumstances, you may have rights concerning your personal information, including the ability to:

  • request access to information we hold about you;

  • ask us to correct inaccurate information;

  • request deletion of information where appropriate;

  • withdraw consent where processing is based on consent;

  • object to certain uses of information;

  • request restriction of certain processing; and

  • unsubscribe from marketing communications.

Some requests may be subject to legal, contractual or legitimate-business limitations.

To make a privacy request, contact us using the details at the end of this Policy.

We may need to verify your identity before completing a request.

18. Children's Information

Our website is not generally directed at children.

Certain ChrysArte programmes may specifically involve young artists or participants. Where this occurs, information will be collected and handled according to the requirements of the relevant programme and applicable law, including obtaining appropriate consent where required.

We do not knowingly use children's personal information for unrelated marketing purposes.

19. Third-Party Links

Our website may contain links to galleries, artists, residency partners, institutions, payment providers, social-media platforms and other third-party websites.

Once you leave the ChrysArte website, the third party's own privacy policy applies.

We are not responsible for the privacy practices, security or content of external websites.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

20. Photography, Events & Publicity

ChrysArte may photograph or record exhibitions, events, residencies and other activities for documentation, editorial and promotional purposes.

Where identifiable individuals are intended to be featured prominently, we will seek appropriate permission where required.

Programme-specific photography and media terms may apply to artists, residents, speakers, collaborators or participants.

If you have a specific concern about an image or recording in which you appear, please contact us.

21. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, business practices or legal requirements change.

The updated version will be published on this page with a revised “Last Updated” date.

Where required, we will provide additional notice or seek consent for material changes.

22. Contact Us

For privacy questions, requests or concerns, please contact:

ChrysArte
Email: chrysartegallery@gmail.com
WhatsApp: 03165103046

Please include enough information for us to understand your request and, where appropriate, verify your identity.